Loures Hospital's computer systems return to normal

The computer systems at Beatriz Ângelo Hospital in Loures are now operating normally following last Monday's computer outage, which affected scheduled surgeries and appointments, the hospital's parent company announced today.

"The Loures-Odivelas Local Health Unit (ULS) informs that the computer systems at Beatriz Ângelo Hospital have been restored and conditions are in place to resume patient care. Clinical teams are committed to restoring operations and subsequently rescheduling all medical procedures," the entity's Board of Directors (CA) said in a statement.

On September 1, a computer failure forced Hospital Beatriz Ângelo to activate its contingency plan, resulting in the postponement of scheduled appointments and surgeries and the redirection of non-critical patients to emergency departments at other hospitals, making it difficult to consult patients' clinical records.

The following day, the process of restoring the systems began and some functionalities began to be restored, which allowed the suspension of the diversion of non-critical patients to other hospitals and "gradually resume normal operations" of the general emergency department, according to the hospital.

The ULS Board of Directors notes that, “despite the constraints, the Hospital guaranteed General, Pediatric and Gynecology and Obstetrics Emergency Services, assistance to critical and hospitalized patients, as well as part of its scheduled activity”.

It highlights “the complexity of systems recovery processes in healthcare, due to the need to carry out a set of actions that are essential for the preservation and integration of data, the security of user information and clinical practice”.

The ULS, which had said on Wednesday that all activities not carried out due to the problem would be rescheduled in priority slots, today thanked “all the technical teams that worked uninterruptedly to resolve the computer failure, as well as the commitment shown by employees in minimizing the impact on activity and the understanding shown by users”.

The computer systems at Beatriz Ângelo Hospital in Loures are now operating normally following last Monday's computer outage, which affected scheduled surgeries and appointments, the hospital's parent company announced today.

"The Loures-Odivelas Local Health Unit (ULS) informs that the computer systems at Beatriz Ângelo Hospital have been restored and conditions are in place to resume patient care. Clinical teams are committed to restoring operations and subsequently rescheduling all medical procedures," the entity's Board of Directors (CA) said in a statement.

On September 1, a computer failure forced Hospital Beatriz Ângelo to activate its contingency plan, resulting in the postponement of scheduled appointments and surgeries and the redirection of non-critical patients to emergency departments at other hospitals, making it difficult to consult patients' clinical records.

The following day, the process of restoring the systems began and some functionalities began to be restored, which allowed the suspension of the diversion of non-critical patients to other hospitals and "gradually resume normal operations" of the general emergency department, according to the hospital.

The ULS Board of Directors notes that, “despite the constraints, the Hospital guaranteed General, Pediatric and Gynecology and Obstetrics Emergency Services, assistance to critical and hospitalized patients, as well as part of its scheduled activity”.

It highlights “the complexity of systems recovery processes in healthcare, due to the need to carry out a set of actions that are essential for the preservation and integration of data, the security of user information and clinical practice”.

The ULS, which had said on Wednesday that all activities not carried out due to the problem would be rescheduled in priority slots, today thanked “all the technical teams that worked uninterruptedly to resolve the computer failure, as well as the commitment shown by employees in minimizing the impact on activity and the understanding shown by users”.

The computer systems at Beatriz Ângelo Hospital in Loures are now operating normally following last Monday's computer outage, which affected scheduled surgeries and appointments, the hospital's parent company announced today.

"The Loures-Odivelas Local Health Unit (ULS) informs that the computer systems at Beatriz Ângelo Hospital have been restored and conditions are in place to resume patient care. Clinical teams are committed to restoring operations and subsequently rescheduling all medical procedures," the entity's Board of Directors (CA) said in a statement.

On September 1, a computer failure forced Hospital Beatriz Ângelo to activate its contingency plan, resulting in the postponement of scheduled appointments and surgeries and the redirection of non-critical patients to emergency departments at other hospitals, making it difficult to consult patients' clinical records.

The following day, the process of restoring the systems began and some functionalities began to be restored, which allowed the suspension of the diversion of non-critical patients to other hospitals and "gradually resume normal operations" of the general emergency department, according to the hospital.

The ULS Board of Directors notes that, “despite the constraints, the Hospital guaranteed General, Pediatric and Gynecology and Obstetrics Emergency Services, assistance to critical and hospitalized patients, as well as part of its scheduled activity”.

It highlights “the complexity of systems recovery processes in healthcare, due to the need to carry out a set of actions that are essential for the preservation and integration of data, the security of user information and clinical practice”.

The ULS, which had said on Wednesday that all activities not carried out due to the problem would be rescheduled in priority slots, today thanked “all the technical teams that worked uninterruptedly to resolve the computer failure, as well as the commitment shown by employees in minimizing the impact on activity and the understanding shown by users”.