Train, plane, rental... What compensation is there after a holiday mishap?
Car breakdown, train or plane delay, disappointing accommodation... Did your vacation not go as planned? Rest assured: it is possible to claim compensation and recover part of your expenses. Here are all the steps you need to know to win your case.
Back to school is here, and maybe your vacation didn't go as planned. But don't panic: some mishaps can result in compensation, whether it's for your car, transportation, or accommodation. Here's what you can do to get some money back.
If your car breaks down after you had it serviced before leaving, you can claim the invoice from the mechanic responsible, and even claim compensation for the damage suffered. A garage is obliged to return your car to you in good condition and to notify you if any parts need replacing.
- Train : From 30 minutes of delay on a TGV, you can obtain a refund of 25% of the ticket price. The process is simple via the SNCF website, and you have up to 3 months to file your claim.
- Airplane : For a European flight delayed by more than 3 hours, the airline is required to compensate you up to €600 per passenger. If you're having trouble getting your compensation, specialized platforms like AirAdvisor can help you check your rights and recover the money owed.
- Rental : If your accommodation does not match the listing, you can request compensation from the owner, even if you decide to stay the entire time. If they refuse, contact the platform where the listing was published or contact a consumer association.
- Accident : If you are injured due to a safety defect (for example, falling down a staircase without a handrail), the owner is liable and you can obtain compensation.
Even if your vacation was less than perfect than expected, these steps will at least allow you to recover some of your expenses and assert your rights.
RMC
